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Insurance Information

PAYMENT POLICY

Our providers participate in most all of the major health insurance plans in the region. Following are the health plans which we currently accept. If your plan is not listed, we will be unable to file a claim on your behalf. Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible. We also accept cash payments.

HEALTH PLANS
  • Aetna

  • Oscar

  • Oxford

  • Cigna

  • Medicare

  • Medicaid Texas Only

  • BCBS

  • Optum

  • UBH

  • UMR

  • CHAMPVA

  • Multiplan

  • We are working to add more 

QUESTIONS ABOUT YOUR BILL

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​Why am I getting bills from the company?

​Each provider who provides professional services will send you a separate bill from the company. These ivoices will include:

- your own provider and the services provided

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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